A year ago Giacom happily turned into one of the primary ever step 3 suppliers for Sophos in britain. I caught up which have Robert Marchant from Tinder Business to their contact with switching Sophos licences off to Giacom.
Tinder Company try an it support organization supplying telecoms, They devices, system structure plus to different people. We’ve been an effective Giacom spouse for over 5 years.
Great! Any queries i have are always responded easily, and Giacom’s knowledge information were massively ideal for our very own service cluster. The Membership Movie director Samantha Fleming pointed all of us in the direction of Giacom’s training webinars, which happen to be quick and simple so you can break up.
Economically we have been also very happy with the straightforward buy order process and you can month-to-month contracts. Such as, Sophie Rea from your fund group might have been very helpful from inside the so that all of our statements always fall into line with these commission runs. Plus we never ever had people problems with accounts running, even for analogy if the an-end-affiliate alter their company title their people deal with they so it doesn’t result in people payment waits – their financing people are often shag with it.
We have been an effective Sophos gold partner for about several years. Very first we tested many cybersecurity options and you can Sophos try the leader – the provider people speed it very.
Whenever Sophos launched they would use vendors as opposed to promoting it head so you’re able to you, all of our Sophos Membership Director available to function with brand new button to possess united states.
Therefore we had been set up which have some other Cloud Supplier (CSP) distinct from Giacom. Very first i don’t attention because this CSP had decent online feedback – but they turned into a headache! In the 1st half a year we had situations instance step three more nonresponsive Membership Executives, price misquotes, borrowing from the bank notes not being honoured, licences not-being triggered, plus. For example, a stop-users are waiting more than monthly because of their the brand new Sophos licences, so we had been chasing after because of it each and every day – it actually was a total almighty faff!
And when we comprehend into the Giacom’s newsletter that they was basically as well as Sophos providers, we got back connection with Samantha to assist united states switch over.
Samantha and you can Sophie had been very helpful in getting you developed with Sophos, along with the Sophos Specialist cluster have been big which have providing you direct rates and answering the inquiries. The lead moments having Giacom are perfect, in 24 hours or less we are able to stimulate the Sophos licences – instead of our early in the day supplier in which we could end up being prepared days.
As well as Giacom’s documentation is actually a lot easier and simpler so you’re able to processes. The prior Sophos vendor had very long and you will perplexing purchase purchase variations, but Giacom’s date Khabarovsk in Russia lady models is easy and quick to fill out.
“Modifying our Sophos agreements off to Giacom possess definitely stored you some time and worry! There isn’t to consider waiting around for people circumstances so you’re able to be solved and that i do not spend your time chasing after solutions relaxed particularly Used to do inside my prior CSP.»
Giacom resolve any technology affairs right away. Emma Hadley throughout the Financing group and Tracey Seymour on the Sophos Professional people currently handle all of our term deals, the price and you can reliability has been an effective help!
Switching our Sophos deals over to Giacom provides however saved united states time and worry! It’s great knowing that within 24 hours out-of filling out a good PO the latest Sophos class will activate the transaction without topic. I don’t have to consider looking forward to one circumstances in order to end up being fixed and that i you should never spend your time chasing responses casual such as I did so at my earlier in the day CSP.
Including Giacom have you state-of-the-art with the any kind of our very own product up-dates otherwise transform. A recently available example occurs when Samantha helped you circulate all of our Microsoft 365 licences over to Microsoft’s This new Business Feel (NCE) and you may prepared united states on the NCE rates changes.
Courtesy Giacom we are able to give all of our prevent-pages last minute sign ups to help you Sophos, because there’s no waiting around. Including, he’s the option of either identity or month-to-month Sophos licences to fit their company.
To own Sophos and you will Microsoft 365 absolutely, the service is fantastic. The employees who I’ve verbal to also have short answers. Samantha always sees the phone and also helps me personally that have items that aren’t part of their big date-to-day. I would 100% needless to say recommend Giacom!
To chat to your party regarding how we could let the providers, identical to i assisted Tinder Corporation, submit this type so you can request a trip straight back.
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Research study: Tinder Corporation recommends provisioning Sophos using Giacom
From inside the 2020, Giacom, DWS and you may Connection Path turned into part of the exact same group of businesses, bringing together around three route top options – telecoms, cloud software functions and affect recharging.
